$62.47
$89.33
Good day! Thank you for reaching out to us. Our initial assessment is as follows, based on your situation description: – It’s possible that the battery you are charging is defective. You mentioned that the battery voltage (prior to connecting to the battery charger) was at 9 volts. This seems abnormally low, as we would typically expect the battery voltage to be around 11v-12v. – The 15.6v reading is considered normal output voltage when connected to the battery charger – Suggested plan: a) Could you kindly test the PBC 6A with a 12V battery to test if the ammeter is indeed broken, or if it was not reading due to a defective battery? b) Please check and make sure your toggle switch is pointed to the right mode (6V vs 12V) Depending on the outcome of your tests, kindly let our Customer Service Center know at
[email protected] . We have opened a customer ticket for you (#2104-31).
